Neurro > About us > The most popular questions

The most popular questions

1 Acceptance of questions 24/7

Openness is the main principle of our team. We always accept questions. You can ask them personally during a consultation with our specialists - to do this, just leave a request for a call back on the website or call the phone number yourself. You can also leave your question at the very end of this page.

2 Honesty and transparency

Our specialists answer honestly, transparently, and to the point. All answers are confirmed by real results, facts, and clinical and practical studies. Our team values ​​its reputation. Neurro is approved by the Russian scientific and medical community.

3 Professionalism and expertise

Questions are answered not just by the support service but by an experienced team:
  1. professional psychologists with experience working with ADHD,
  2. university teachers who participated in the development of the software and hardware complex,
  3. and experts in the field of medical equipment.

Can both boys and girls use the hardware and software complex? Does the gender of the child who needs to alleviate ADHD symptoms matter

Experts' answer:

The hardware and software complex is suitable for children of any gender—both boys and girls. Both girls and boys participated in clinical and practical studies that tested the complex's effectiveness. The effectiveness did not depend on gender. The only peculiarity is that, according to statistics, ADHD disorder occurs more often in boys than in girls.

What devices are suitable for reducing ADHD symptoms using Neurro? What are the equipment requirements?

Experts' answer:

To take the course on reducing ADHD symptoms, you need any mobile device—iPhone or Android—of any brand and power. The hardware and software complex provides all the necessary equipment.

Who can use Neurro? Are there any contraindications?

Experts' answer:

The hardware and software complex has no contraindications or side effects. Important: If your child has epilepsy, you should consult with your doctor before using Neurro. It is effective for children from 6 to 14 years old with an officially established diagnosis of ADHD and without concomitant disorders. You can purchase the hardware and software complex if you suspect ADHD but without an established formal diagnosis. However, it is important to undergo remote professional diagnostics from our specialists.

How many sessions are required to achieve the first noticeable results? How long does it take to alleviate ADHD symptoms in children?

Experts' answer:

Of course, each situation is individual. And it is better to check the duration of the course with your doctor. However, according to all studies, children are recommended a course of 20 sessions of 16 minutes, which are held 3-4 times a week. After the main course and the alleviation of ADHD symptoms, you can conduct supporting neurotraining.

Is it necessary to do something else besides the neurotraining course to achieve the maximum effect? ​​Are there any additional recommendations from your specialists?

Experts' answer:

When purchasing a hardware and software complex, our specialists give additional recommendations that can enhance the effectiveness of neurotraining:
  1. Recommendations for proper nutrition and diet for children with ADHD.
  2. Recommendations for means and methods of normalizing biorhythms in ADHD.
  3. List of breathing practices.
  4. Rules for proper head massage for children with ADHD.
  5. List of music that (according to scientific evidence) helps to increase concentration.
  6. Ready-made list of physical exercises and exercises for children with ADHD.
With an integrated approach, the changes will be faster and more sustainable.

Does the hardware and software system really help all children with ADHD? Or is it designed to alleviate the symptoms of ADHD of only a specific type?

Experts' answer:

The mechanism and algorithm of action of Neurro were confirmed by real clinical and practical studies involving children with ADHD.
  • All children had positive changes.
  • The effect after the course of neurotraining sessions lasted for more than 1 year.

Does the hardware and software package help to reduce the symptoms of other associated disorders?

Experts' answer:

The hardware and software package is aimed at working specifically with the symptoms of ADHD.
  • It helps to increase concentration.
  • It helps to reduce impulsivity.
  • It helps to control activity and reduce the symptoms of hyperactivity.
Neurro system is not designed to work with the symptoms of other associated disorders, so it cannot show the same effectiveness.

What to do if your child does not have an official diagnosis of ADHD, but there are suspicions about it? Do you have diagnostics?

Experts' answer:

Our team of experts provides several services in the field of ADHD diagnostics in children.
  1. The site has an online quiz or interactive test. A free opportunity to not yet establish an exact diagnosis. But to assess the likelihood of the disorder.
  2. The site has the opportunity to get an online consultation with a specialist and discuss with him your suspicions, experiences, and symptoms.
  3. The site has the opportunity to undergo a diagnosis of ADHD remotely. It is necessary to provide EEG results, undergo psychological tests and the process of determining individual alpha parameters.
Leave a request in a special section with diagnostics - and experts will tell you about all stages of ADHD diagnostics.

If a child is on pharmacological treatment - takes medications (psychostimulants, central sympathomimetics, central sympatholytics, antidepressants, or GABA), is it possible to undergo a course of neuro training on a software and hardware complex? Will there be a result?

Experts' answer:

Children who were on pharmacological treatment did not participate in practical and clinical studies. But it has been proven that the brain and psyche are able to learn and change even under the influence of drugs.  The process of reducing ADHD symptoms will simply be a little slower, but the effect will still be there.

How can I contact your team to get a free consultation or place an order for a hardware and software system?

Experts' answer:

There is a special section on our website with all the team's contacts.There is a special section on our website with all the team's contacts.

What kind of help can parents with children diagnosed with ADHD get from your company?

Experts' answer:

Our specialists provide additional recommendations for all parents who order the software and hardware complex. Question No. 5 describes in detail all the bonus materials from doctors and psychologists that can be obtained from our team. In difficult cases, our specialists also provide free consultations and help achieve the maximum effect from neuro training on the software and hardware complex and an integrated approach.

What do you do if you can't complete the calibration stage before starting training? Is it possible to start training without calibration?

Experts' answer:

No, you shouldn't start training without calibration. Individual calibration is the most important element of the program, and it affects the effectiveness of the correction course. Our team provides detailed instructions that will help you set up the calibration process. In case of additional difficulties, a hotline and technical support are available.

What guarantees can you give that after a course on the hardware and software complex, the child's ADHD symptoms will be noticeably reduced? Where are the guarantees of effectiveness prescribed?

Experts' answer:

No one can give full guarantees because each child's illness and each child's body are individual. However, the guarantee for all devices and methods of treatment is clinical and practical research and testing. More than 80% of children will respond the neurofeedback protocol.
  • All children who took the correction course noticed noticeable changes.
  • Their doctors, teachers, parents, and close people also noticed the changes.
  • The changes lasted for more than a year.
The effectiveness is affected by the involvement of parents and the child.

Was the hardware and software complex developed using scientific methods? Does it have official confirmed effectiveness?

Experts' answer:

Neurro has been approved by the Russian scientific community. Russian specialists and an international team have proven its effectiveness.

Is Neurro complex an official medical device? Do doctors recommend it?

Experts' answer:

TNeurro is recommended by the Russian medical community. It is supplied for conducting correctional courses for children with ADHD. However, it is a non-medical product for relieving ADHD symptoms.

Who developed the hardware and software complex? Who is on the management board of the developer company?

Experts' answer:

The hardware and software complex "Neurro" is the development of an experienced and professional team that has an impeccable reputation in the Russian scientific and medical community, as well as abroad.
  • Bazanova Olga Mikhailovna. Professor of the Moscow Institute of Physics and Technology. Doctor of Biological Sciences.
  • Gerardo Ceballos. University professor and leader of biomedical courses in Venezuela.
  • David Rulh. Consultant and assistant from the international team. The team of the scientific and medical company
  • OOO "Neurotekh". A company that has been developing medical equipment since 1992.

Has Neurro system been tested? Have there been any official checks, tests, and confirmation of its effectiveness?

Experts' answer:

Yes, the hardware and software system has passed all necessary tests. According to the methodology, tests of the methodology were conducted within the school from 2003 to 2013. Its effectiveness has been proven by working with children with ADHD. The results lasted for more than one year.

When was Neurro complex developed? How many years has it been used in working with children with ADHD symptoms?

Experts' answer:

The methodology that underlies the hardware and software complex was officially launched in 2003 in school studies, which continued until 2013. In 2018, scientific research and testing were conducted. Since 2021, the methodology has been transferred to smartphones for mass accessibility.

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video-img Buy Neuro Successful testing of Neurro in Russia (Press release) Presentation